Privacy Policy

1. Introduction

Welcome to Curious Minds Consultancy LLP ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our website, utilize our advisory and operations consultancy services, or interact with us.

By accessing our website or utilizing our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms in this policy, please discontinue the use of our site and services.

2. Information We Collect

We collect several types of information to provide and improve our services to you:

• Personal Identification Information: Name, email address, phone number, company name, job title, and billing details provided voluntarily when booking a consultation or contacting us.
• Operational Information: Business details, workflow descriptions, technology usage, and operational pain points shared during discovery calls and project engagements.
• Usage & Device Data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps collected automatically through cookies and server logs when you browse our site.

3. How We Use Your Information

Curious Minds Consultancy LLP uses the collected data for various operational and analytical purposes:

• To schedule, prepare for, and conduct business consultation and advisory sessions.
• To design, implement, and optimize scalable digital systems, workflows, and customized ERP integrations for your business.
• To send project updates, service announcements, responses to inquiries, and operational newsletters (you can unsubscribe at any time).
• To monitor, analyze, and maintain the performance, stability, and security of our website and services.

4. Information Sharing and Disclosure

We value your trust and do not sell, trade, or rent your personal or operational information to third parties. We may disclose information under the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, managing databases, sending communications, or executing technical integrations (e.g., cloud platforms, analytical tools), subject to strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process to protect our rights, prevent fraud, or ensure the safety of our systems and users.
• Business Transfers: In connection with any merger, sale of company assets, restructuring, or acquisition of all or a portion of our business.

5. Data Security

The security of your data is of paramount importance to us. We implement industry-standard administrative, technical, and physical security measures to guard against unauthorized access, alteration, disclosure, or destruction of your personal and business records.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights & Choices

Depending on your location and governing data protection laws, you may have specific rights regarding your personal data:

• Access & Correction: The right to request copies of your personal data and to ask that we correct inaccurate or incomplete information.
• Erasure ("Right to be Forgotten"): The right to request that we erase your personal data, subject to certain legal obligations or operational contracts.
• Opt-Out of Communications: You may opt-out of receiving any promotional or advisory emails from us by clicking the unsubscribe link or contacting us directly.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We use analytics tools (such as Vercel Speed Insights) to measure performance and improve your user experience.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data protection rights, please contact us: